Customer Care Specialist - Flexible Schedule & Growth

Reyna Immerfall - State Farm Agent; Ankeny (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Reyna Immerfall - State Farm Agent in Ankeny is seeking a dedicated Customer Service Representative to join a close-knit team focused on delivering exceptional service. You will engage with clients, help explain policy options, and support the agency's growth through thoughtful, customer-first interactions.

The role emphasizes strong communication, reliability, and a willingness to learn, with opportunities for advancement, a flexible schedule, and a supportive team culture that values work-life

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Reyna Immerfall - State Farm Agent in Ankeny is seeking a dedicated Customer Service Representative to join a close-knit team focused on delivering exceptional service. You will engage with clients, help explain policy options, and support the agency's growth through thoughtful, customer-first interactions.

The role emphasizes strong communication, reliability, and a willingness to learn, with opportunities for advancement, a flexible schedule, and a supportive team culture that values work-life