Customer-Driven Receptionist for Flexible Insurance Team

Reyna Immerfall - State Farm Agent; Ankeny (IA); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Reyna Immerfall - State Farm Agent is seeking a friendly, organized Receptionist to join our team in Ankeny, IA. You will greet customers, manage appointment scheduling, and handle inquiries while contributing to a positive and productive office environment.

The ideal candidate has prior receptionist or customer service experience, strong communication skills, and the ability to multitask and engage in sales conversations while using Microsoft Office and CRM systems.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Customer service

Tools

Microsoft Office

CRM systems

Job description

Reyna Immerfall - State Farm Agent is seeking a friendly, organized Receptionist to join our team in Ankeny, IA. You will greet customers, manage appointment scheduling, and handle inquiries while contributing to a positive and productive office environment.

The ideal candidate has prior receptionist or customer service experience, strong communication skills, and the ability to multitask and engage in sales conversations while using Microsoft Office and CRM systems.