Customer Service Representative - State Farm Agent Team Member

Reyna Insurance; Ankeny (IA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Reyna Insurance is looking for a dedicated Customer Service Representative for the State Farm Agent Team in Ankeny, Iowa. This full-time position focuses on delivering exceptional customer experiences by answering inquiries, processing claims, and assisting with policy changes. With a compensation range of $40,000 to $50,000 per year, the role offers a flexible schedule, opportunities for advancement, and various benefits including a simple IRA and paid training. Join our team to impact community needs positively.

Qualifications

• Strong communication and interpersonal skills are essential for interacting with customers.
• Ability to manage multiple tasks while paying attention to detail.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full time position located in Ankeny, IA.

As a Customer Service Representative with Reyna Immerfall - State Farm Agent, you will generate exceptional customer experiences, resolving inquiries, coordinating with team members, and anticipating community needs.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Compensation: $40,000.00 - $50,000.00 per year.