Customer Care Specialist — Fast-Paced Support

MFS Investments; Portsmouth (NH); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Industry leading benefits

Flexible medical plans

Outstanding PTO program

Floating Holidays

Strong 401k program and company match

Tuition reimbursement plan

College loan reimbursement

College scholarship program for depend

Parental Leave Program

Inclusive culture

Employee engagement events

Employee resource groups

Descripción de la vacante

WIN Waste Innovations in Portsmouth, NH is seeking a Customer Care Agent to handle a high volume of customer calls, navigate multiple systems, and resolve inquiries with clear, professional communication. You will maintain a positive demeanor in a fast-paced environment and contribute to customer satisfaction.

The role emphasizes reliability, teamwork, and the ability to adapt to changing processes, with a focus on delivering exceptional service to customers and communities.

Formación

• Ability to quickly assess information and make decisions.
• Ability to effectively multi-task and navigate multiple systems.
• Excellent verbal, written and keyboarding skills.
• High school diploma or GED required.
• Customer service experience is a plus.
• Punctual, dependable, and reliable.

Responsabilidades

• Manage a high volume of incoming calls from customers while navigating multiple systems to aid in answering questions and resolving issues.

Conocimientos

Verbal skills

Written skills

Keyboarding

Educación

High school diploma or GED

Herramientas

Microsoft Office

Outlook

Word

Descripción del empleo

WIN Waste Innovations in Portsmouth, NH is seeking a Customer Care Agent to handle a high volume of customer calls, navigate multiple systems, and resolve inquiries with clear, professional communication. You will maintain a positive demeanor in a fast-paced environment and contribute to customer satisfaction.

The role emphasizes reliability, teamwork, and the ability to adapt to changing processes, with a focus on delivering exceptional service to customers and communities.