Customer Care Agent - Fast-Paced Support Pro

WIN Waste Innovations; Newington (NH); Presencial; USD 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Industry benefits

Flexible medical plans

Floating holidays

401k with company match

College loan reimbursement

Parental leave program

Inclusive culture

Employee engagement events

Employee resource groups

Descripción de la vacante

WIN Waste Innovations is seeking a Customer Care Agent to manage a high volume of incoming calls and assist customers by navigating multiple systems to resolve issues. The role emphasizes clear, professional communication and remaining calm in a fast-paced setting.

Requirements include a high school diploma or GED, strong verbal/written skills, and proficiency with Microsoft Office. Prior customer service experience is a plus, with benefits and a competitive pay range offered.

Formación

• Ability to quickly assess information and make decisions.
• Ability to effectively multi-task and quickly navigate multiple systems.
• Excellent verbal, written and keyboarding skills.
• Proficient with Microsoft Office programs (Outlook, Word).
• High school diploma or GED.
• Customer service experience is a plus.
• Punctual, dependable, and reliable.

Responsabilidades

• Handle a high volume of incoming calls from customers.
• Navigate multiple systems to answer questions and resolve issues.
• Maintain a professional and courteous communication style in a fast-paced environment.

Conocimientos

Verbal communication

Written communication

Multi-tasking

Information processing

Educación

High school diploma or GED

Herramientas

Microsoft Office (Outlook, Word)

Descripción del empleo

WIN Waste Innovations is seeking a Customer Care Agent to manage a high volume of incoming calls and assist customers by navigating multiple systems to resolve issues. The role emphasizes clear, professional communication and remaining calm in a fast-paced setting.

Requirements include a high school diploma or GED, strong verbal/written skills, and proficiency with Microsoft Office. Prior customer service experience is a plus, with benefits and a competitive pay range offered.