Customer Care Specialist & Digital Key Operator

Alphagraphicsfranchise; West Jordan (UT); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Opportunity for advancement

Job summary

A leading printing and shipping company is seeking a full-time Customer Service Representative (CSR) in West Jordan, Utah. This role focuses on building relationships with customers, addressing their needs, and ensuring high-quality service. Ideal candidates will have strong communication skills and experience in customer service. The position offers competitive compensation, health insurance, and opportunities for career development in a collaborative environment.

Qualifications

• Experience conducting customer needs assessments and evaluating customer satisfaction.
• Ability to effectively build relationships with customers and teammates.
• Strong written and verbal communication skills.

Responsibilities

• Serve as the primary internal representative of the organization.
• Communicate customer requirements to the support team.
• Confer with customers to provide information about products or services.

Skills

Relationship building

Customer service

Critical thinking

Communication skills

Job description

A leading printing and shipping company is seeking a full-time Customer Service Representative (CSR) in West Jordan, Utah. This role focuses on building relationships with customers, addressing their needs, and ensuring high-quality service. Ideal candidates will have strong communication skills and experience in customer service. The position offers competitive compensation, health insurance, and opportunities for career development in a collaborative environment.