Care Management Outreach Specialist

Direct Staffing Inc; St. Louis (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

A staffing agency is seeking a high-skilled Production Technician for the Nissan manufacturing plant in Canton, MS. This role involves gathering member information, encouraging program participation, and directing inquiries to clinical staff. Ideal candidates will have a high school diploma, customer service experience, and be proficient in computer skills. This position offers a chance to grow in a diverse career environment. Apply now to seize this opportunity!

Qualifications

• 6 months experience in telesales or customer service.
• Prior call center experience in a managed care environment.
• Ability to follow defined policies and protocols.

Responsibilities

• Gather member information in accordance with policies.
• Encourage participation in Care Management programs.
• Record call details and utilize call scripts as needed.

Skills

Customer service excellence

Computer proficiency

Conflict Management

Education

High School Diploma or equivalent

Job description

A staffing agency is seeking a high-skilled Production Technician for the Nissan manufacturing plant in Canton, MS. This role involves gathering member information, encouraging program participation, and directing inquiries to clinical staff. Ideal candidates will have a high school diploma, customer service experience, and be proficient in computer skills. This position offers a chance to grow in a diverse career environment. Apply now to seize this opportunity!