Customer Care Specialist & Admin Support

Talentify; Vancouver (WA); On-site; USD 26,000 - 29,000; Full time

Job summary

Talentify in Vancouver, WA is seeking a Customer Care Representative to act as the friendly voice for our team. You will manage a multi-line phone system, greet callers, and route inquiries with courtesy and accuracy to the right personnel.

The role emphasizes delivering exceptional service, handling high call volumes, and supporting Relocation Leasing Consultants while maintaining orderly office operations and documentation.

Qualifications

• Strong customer service mindset with a friendly demeanor.
• Clear, courteous communication and active listening skills.
• Ability to multitask and manage multiple lines efficiently.
• Professional phone etiquette and data-entry accuracy.

Responsibilities

• Operate a multi-line telephone system and route calls to the appropriate person.
• Greet callers warmly and provide basic information to tenants and applicants.
• Listen to callers, anticipate needs, and prioritize customer satisfaction.
• Manage messages and ensure timely delivery to the right recipients.
• Provide administrative support and help maintain Relocation Policy documents.
• Keep the reception area clean and welcoming and assist team members as needed.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Job description

Talentify in Vancouver, WA is seeking a Customer Care Representative to act as the friendly voice for our team. You will manage a multi-line phone system, greet callers, and route inquiries with courtesy and accuracy to the right personnel.

The role emphasizes delivering exceptional service, handling high call volumes, and supporting Relocation Leasing Consultants while maintaining orderly office operations and documentation.