Insurance Client Care Specialist - Mon-Fri, Growth

Farmers Insurance District 04; River Oaks (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Annual Base Salary + Commission

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Job summary

A leading insurance agency in Texas is seeking a detail-oriented Insurance Customer Service Representative to aid in daily operations and client interactions. The role involves handling policy inquiries, processing changes, and ensuring excellent customer service to enhance client retention. Candidates should possess strong communication skills and preferably an active Property & Casualty license. This position offers a competitive salary and career growth opportunities.

Qualifications

• Previous experience in customer service, preferably in insurance.
• Strong communication and problem-solving skills are essential.
• High attention to detail and the ability to multitask effectively.

Responsibilities

• Serve as the primary point of contact for client inquiries.
• Assist clients with policy changes and renewals.
• Maintain accurate client records in agency management systems.
• Ensure compliance with insurance regulations and company standards.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Attention to detail

Organizational skills

Multitasking abilities

Proficiency with Microsoft Office

Education

Active Property & Casualty license

Tools

CRM systems

Job description

A leading insurance agency in Texas is seeking a detail-oriented Insurance Customer Service Representative to aid in daily operations and client interactions. The role involves handling policy inquiries, processing changes, and ensuring excellent customer service to enhance client retention. Candidates should possess strong communication skills and preferably an active Property & Casualty license. This position offers a competitive salary and career growth opportunities.