Customer Service Pro | Growth & Bonus Path

Sfbrent; Round Rock (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Profit sharing

Job summary

An insurance agency in Round Rock, TX is seeking a Customer Service Representative to create exceptional customer experiences and support the growth of the agency. This role involves answering inquiries, assisting with policy changes, and processing claims. Candidates should possess strong communication and interpersonal skills, be detail-oriented, and ideally have prior customer service experience. The compensation range is $40,000.00 - $55,000.00 per year.

Qualifications

• Excellent communication and interpersonal skills are needed.
• Ability to multitask and pay attention to detail.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

An insurance agency in Round Rock, TX is seeking a Customer Service Representative to create exceptional customer experiences and support the growth of the agency. This role involves answering inquiries, assisting with policy changes, and processing claims. Candidates should possess strong communication and interpersonal skills, be detail-oriented, and ideally have prior customer service experience. The compensation range is $40,000.00 - $55,000.00 per year.