Customer Experience Specialist — Flexible Schedule

Brandy Wiederholt - State Farm Agent; Saint Joseph (MO); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brandy Wiederholt - State Farm Agent in Saint Joseph, Missouri, is looking for a Customer Relations Representative to join the team. This role focuses on creating exceptional customer experiences that drive agency success. Ideal candidates should possess strong communication and problem-solving skills, be able to manage customer inquiries, and work effectively under stress.

The position offers opportunities for career advancement, a competitive salary, and flexible scheduling, along with comprehensive training and development support.

Qualifications

• Strong communication and problem-solving abilities.
• Preferred experience in customer service roles.
• Ability to manage high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Calmness under high-stress situations

Job description

Brandy Wiederholt - State Farm Agent in Saint Joseph, Missouri, is looking for a Customer Relations Representative to join the team. This role focuses on creating exceptional customer experiences that drive agency success. Ideal candidates should possess strong communication and problem-solving skills, be able to manage customer inquiries, and work effectively under stress.

The position offers opportunities for career advancement, a competitive salary, and flexible scheduling, along with comprehensive training and development support.