Customer Care Representative

ProKatchers LLC; Temple (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

ProKatchers LLC is seeking a Customer Care Representative to support a fast-paced healthcare setting in Temple, TX. You will handle calls from patients, visitors, and staff, document and dispatch service requests, and monitor environmental alarms.

The role requires an HS diploma or GED and may involve rotating shifts. On-site duties and collaboration with transport workflows are involved.

Qualifications

• 1+ year of customer service, administrative support, call center, or related experience required.
• Healthcare, call center, dispatch, or hospital experience preferred.
• Document and dispatch work requests accurately and efficiently.

Responsibilities

• Support a fast-paced healthcare environment in Dallas, TX as a Customer Service Representative.
• Handle calls from patients, visitors, employees, and the public.
• Document and dispatch service requests and monitor environmental alarms.

Skills

1+ year customer service

administrative support

call center

document dispatch

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Job Title :

Customer Care Representative

Location :

Temple TX 76508

Duration :

6+ Months

Education :

High School Diploma or GED equivalent.

Friday - Tuesday (Wed - Thurs off) 8.30 AM - 5 PM / 10 PM - 6.30 AM / 2 PM - 10.30 PM

Specific Skills :

• 1+ year of customer service, administrative support, call center, or related experience required.
• Healthcare, call center, dispatch, or hospital experience preferred.
• Document and dispatch work requests accurately and efficiently.
• Proficiency with Microsoft Office Suite.

General Description:

• We are seeking an experienced Customer Service Representative to support a fast-paced healthcare environment in Dallas, TX.
• This role involves handling calls from patients, visitors, employees, and the public, documenting and dispatching service requests, monitoring environmental alarms, and supporting patient transportation workflows.
• Answer incoming calls from patients, visitors, employees, and the public.