Customer Care Representative

Innovative Cleaning Services; Cincinnati (OH); On-site; USD 15,911 - 22,661; Part time

Job summary

Innovative Cleaning Services is seeking a Customer Service Representative to join our office team in Cincinnati, Ohio. The role involves answering phones, managing inquiries, and keeping organized files for employees and clients.

The ideal candidate possesses a customer-first mentality, ensuring high-quality service in each interaction. This part-time role offers hours from Monday to Friday, 12pm to 5pm, with a pay rate of $14.00 per hour. Felons are encouraged to apply.

Qualifications

• Customer-first mindset aiming to deliver high-quality service.
• Ability to manage inquiries and maintain product knowledge.
• Organizational skills for keeping files and records.

Responsibilities

• Answer the phones and field inquiries.
• Take incoming applications.
• Keep organized files for all employees and clients.
• Ensure all employee timesheets are turned in on time for payroll.
• Perform any other small office errands and duties.

Job description

Innovative Labor and Cleaning is looking for a customer service representative to join our team in our office.

This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

Ideal Candidate

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities

• Answer the phones and field inquiries.
• Take incoming applications.
• Keep organized files for all employees and clients.
• Ensure all employee timesheets are turned in on time for payroll.
• Perform any other small office errands and duties.

Compensation & Schedule

Monday-Thru-Friday 12pm-5pm (Part Time). Salary: $14.00 per hour. Felons are encouraged to apply!