Customer Care & Relations Specialist Flexible Schedule

Nick Hageman State Farm Agency; Waukee (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Hourly Plus Commission

Hiring Bonus

Health Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Nick Hageman State Farm Agency in Waukee, IA is seeking a Customer Relations Representative to deliver exceptional service and support. You will resolve customer inquiries, work with the team to maintain accurate records, and help implement retention strategies that build lasting relationships with clients.

The role offers a collaborative, fast-paced environment with opportunities for advancement and regular team activities, contributing to a supportive office culture that values customer care

Qualifications

• Clear communication and problem-solving abilities.
• Experience in customer service is preferred.
• Ability to stay calm and organized in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Nick Hageman State Farm Agency in Waukee, IA is seeking a Customer Relations Representative to deliver exceptional service and support. You will resolve customer inquiries, work with the team to maintain accurate records, and help implement retention strategies that build lasting relationships with clients.

The role offers a collaborative, fast-paced environment with opportunities for advancement and regular team activities, contributing to a supportive office culture that values customer care