Customer Relations Specialist — Flexible Schedule & Growth Path

Ashley Taylor State Farm; Osceola (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Vision insurance

Dental insurance

Bonus based on performance

Paid time off

Flexible schedule

Training & development

License reimbursement

Job summary

Ashley Taylor State Farm in Osceola, IA is hiring a full-time Customer Relations Representative to deliver exceptional service and support to community members. You will handle inquiries, update customer records, and contribute to retention efforts, collaborating across the agency team to ensure satisfaction.

We offer a strong benefits package, opportunities for advancement, and a positive office culture focused on work-life balance and team success.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Ashley Taylor State Farm in Osceola, IA is hiring a full-time Customer Relations Representative to deliver exceptional service and support to community members. You will handle inquiries, update customer records, and contribute to retention efforts, collaborating across the agency team to ensure satisfaction.

We offer a strong benefits package, opportunities for advancement, and a positive office culture focused on work-life balance and team success.