Customer Care & Projects Intern (Hybrid, Paid)

Regal Rexnord; Milwaukee (WI); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid internship

Hybrid work model

Job summary

Regal Rexnord is offering a fulltime, 11-week paid internship at our Milwaukee headquarters beginning in June 2027. You will join the Customer Care Advocacy team, work in a hybrid model, and contribute to projects across Customer Care, Marketing and Training.

The role emphasizes data analysis, process improvement, and collaborative problem solving with cross-functional teams. You will gain hands-on experience in project management, reporting, and stakeholder communication while developing

Qualifications

• Currently enrolled in a Bachelor’s degree program with a Business Administration, Marketing or related major.
• Strong analytical and problem‑solving skills.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite or related software.
• Ability to take direction well and work independently.
• Desire to learn and contribute.
• Ability to work on cross functional teams.
• Previous experience with customer service or project management is a plus.
• Experience with Power BI is a plus.

Responsibilities

• Lead and contribute to customer care projects aimed at improving service delivery and customer satisfaction.
• Collect, analyze, and interpret customer care data in Power BI to identify trends and areas for improvement.
• Develop and implement strategies to enhance customer care processes and efficiency.
• Assist with handling customer inquiries and resolving case issues through various communication channels (phone, email, chat).
• Prepare and present reports on project progress, outcomes, and recommendations to senior management.
• Work closely with cross-functional teams (marketing, commercial excellence) to ensure project alignment with company goals and customer needs.
• Participate in training sessions to develop essential skills such as communication, problem-solving, and project management.

Skills

Analytical skills

Problem solving

Verbal & written communication

MS Office proficiency

Independent worker

Cross-functional collaboration

Time management

Power BI (plus)

Education

Bachelor’s degree program in Business Administration or Marketing or related major

Tools

Power BI

Job description

Regal Rexnord is offering a fulltime, 11-week paid internship at our Milwaukee headquarters beginning in June 2027. You will join the Customer Care Advocacy team, work in a hybrid model, and contribute to projects across Customer Care, Marketing and Training.

The role emphasizes data analysis, process improvement, and collaborative problem solving with cross-functional teams. You will gain hands-on experience in project management, reporting, and stakeholder communication while developing