Customer Care Pro - Insurance Team Member

Gus Cisneros State Farm Agency; Coral Gables (FL); Hybrid; USD 34,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Paid time off

Bonus based on performance

Opportunity for advancement

Job summary

Gus Cisneros State Farm Agency in Coral Gables, FL is seeking a Customer Relations Representative to join a friendly, team-oriented insurance practice. You will handle inquiries, maintain records, support retention efforts, and coordinate with colleagues to ensure customer satisfaction.

The role emphasizes empathy, clear communication, and the chance to grow a rewarding career while contributing to the community and enjoying a supportive office culture with benefits and team incentives.

Qualifications

• Clear communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem Solving

Customer Service Experience

Stress Management

Job description

Gus Cisneros State Farm Agency in Coral Gables, FL is seeking a Customer Relations Representative to join a friendly, team-oriented insurance practice. You will handle inquiries, maintain records, support retention efforts, and coordinate with colleagues to ensure customer satisfaction.

The role emphasizes empathy, clear communication, and the chance to grow a rewarding career while contributing to the community and enjoying a supportive office culture with benefits and team incentives.