Bilingual Insurance Customer Service Pro

Gus Cisneros State Farm Agency; Miami (FL); Hybrid; USD 34,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Bonus based on performance

Paid time off

Opportunity for advancement

Paid parking

Job summary

Gus Cisneros State Farm Agency in Miami, FL is seeking a Customer Service Representative to join a State Farm Agent team. This full-time role focuses on delivering exceptional client service, handling policy inquiries, updates, and claims while supporting a busy agency office.

You will work with a multilingual team to serve customers in the Miami area, with opportunities for advancement and team bonuses. A friendly office environment and competitive compensation are offered.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Bilingual Spanish

Customer service

Job description

Gus Cisneros State Farm Agency in Miami, FL is seeking a Customer Service Representative to join a State Farm Agent team. This full-time role focuses on delivering exceptional client service, handling policy inquiries, updates, and claims while supporting a busy agency office.

You will work with a multilingual team to serve customers in the Miami area, with opportunities for advancement and team bonuses. A friendly office environment and competitive compensation are offered.