Customer Service Representative - State Farm Agent Team Member

Gus Cisneros State Farm Agency; Miami (FL); Hybrid; USD 34,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Bonus based on performance

Paid time off

Opportunity for advancement

Paid parking

Job summary

Gus Cisneros State Farm Agency in Miami, FL is seeking a Customer Service Representative to join a State Farm Agent team. This full-time role focuses on delivering exceptional client service, handling policy inquiries, updates, and claims while supporting a busy agency office.

You will work with a multilingual team to serve customers in the Miami area, with opportunities for advancement and team bonuses. A friendly office environment and competitive compensation are offered.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Bilingual Spanish

Customer service

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Miami - FL

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I have proudly served as a State Farm agent since 2007 and have nearly 30 years of experience in the insurance industry. I am a second-generation State Farm agent, born and raised in Miami, and I'm passionate about helping individuals and families protect what matters most. Our multilingual team proudly serves customers throughout Miami, Coral Gables, and the surrounding communities.

Our agency offers health insurance, a Simple IRA, paid time off and sick leave, a paid parking pass, monthly team bonuses, and an annual performance bonus. We also believe in enjoying where you work, with a beautiful office, a Nespresso machine, healthy snacks and drinks, birthday celebrations, and team outings throughout the year.

Our culture is supportive, collaborative, and focused on long-term success. You'll work alongside an experienced agent in a stable, growth-oriented office where your contributions are valued. We're looking for someone who enjoys helping others, works well as part of a team, and wants to build a rewarding career while having fun along the way.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Gus Cisneros - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $34,000.00 - $40,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Miami - FL

Responsive recruiter Replies within 24 hours

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I have proudly served as a State Farm agent since 2007 and have nearly 30 years of experience in the insurance industry. I am a second-generation State Farm agent, born and raised in Miami, and I'm passionate about helping individuals and families protect what matters most. Our multilingual team proudly serves customers throughout Miami, Coral Gables, and the surrounding communities.

Our agency offers health insurance, a Simple IRA, paid time off and sick leave, a paid parking pass, monthly team bonuses, and an annual performance bonus. We also believe in enjoying where you work, with a beautiful office, a Nespresso machine, healthy snacks and drinks, birthday celebrations, and team outings throughout the year.

Our culture is supportive, collaborative, and focused on long-term success. You'll work alongside an experienced agent in a stable, growth-oriented office where your contributions are valued. We're looking for someone who enjoys helping others, works well as part of a team, and wants to build a rewarding career while having fun along the way.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Gus Cisneros - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation $34,000.00 - $40,000.00 per year