Customer Care Pro: Insurance Growth & Benefits

Kathycares; Jacksonville (FL); On-site; USD 37,500 - 60,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Opportunity for advancement

Profit sharing

Signing bonus

Wellness resources

Job summary

A leading insurance agency in Jacksonville is seeking a Customer Service Representative to deliver exceptional customer experiences while supporting insurance operations. The ideal candidate should possess strong communication skills and attention to detail, with previous customer service experience preferred. This full-time position offers a competitive salary ranging from $37,500 to $60,000 annually, along with numerous growth opportunities within the agency.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

A leading insurance agency in Jacksonville is seeking a Customer Service Representative to deliver exceptional customer experiences while supporting insurance operations. The ideal candidate should possess strong communication skills and attention to detail, with previous customer service experience preferred. This full-time position offers a competitive salary ranging from $37,500 to $60,000 annually, along with numerous growth opportunities within the agency.