Customer Service Pro — Growth, Benefits, and Impact

Insurewithbrandon; Indianapolis (IN); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Life insurance

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

License reimbursement

Dental insurance

Flexible schedule

Competitive salary

Training & development

Job summary

A local insurance agency in Indianapolis is seeking a Customer Service Representative to deliver exceptional customer experiences in a supportive and collaborative environment. This role focuses on assisting clients with inquiries, policy changes, and claims processing. Ideal candidates will possess strong communication skills and prior experience in customer service. The agency offers competitive compensation and comprehensive benefits, emphasizing community involvement and career growth opportunities.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

A local insurance agency in Indianapolis is seeking a Customer Service Representative to deliver exceptional customer experiences in a supportive and collaborative environment. This role focuses on assisting clients with inquiries, policy changes, and claims processing. Ideal candidates will possess strong communication skills and prior experience in customer service. The agency offers competitive compensation and comprehensive benefits, emphasizing community involvement and career growth opportunities.