Customer Care Pro - Growth, Bonus & 401(k) Benefits

Kathy Scott Insurance Agcy Inc; Jacksonville (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Opportunity for advancement

Profit sharing

Signing bonus

Wellness resources

Job summary

A leading insurance agency in Jacksonville, Florida is looking for a Customer care team member. This role entails generating exceptional customer experiences while resolving inquiries and coordinating with team members. Ideal candidates should have strong communication skills, attention to detail, and a background in customer service. The agency values growth opportunities for dedicated and driven individuals, enhancing their careers in a supportive environment with various benefits.

Qualifications

• Strong communication and interpersonal skills are crucial.
• Attention to detail and ability to manage multiple tasks effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A leading insurance agency in Jacksonville, Florida is looking for a Customer care team member. This role entails generating exceptional customer experiences while resolving inquiries and coordinating with team members. Ideal candidates should have strong communication skills, attention to detail, and a background in customer service. The agency values growth opportunities for dedicated and driven individuals, enhancing their careers in a supportive environment with various benefits.