Customer Care Pro — Fast-Paced Support with Great Benefits

WIN Waste Innovations; Newington (NH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Industry leading benefits

Flexible medical plans

Floating Holidays

Strong 401k program and company match

College loan reimbursement

Parental Leave Program

Inclusive culture

Employee engagement events

Employee resource groups

Job summary

WIN Waste Innovations is seeking a Customer Care Agent to handle a high volume of customer calls, navigate multiple systems, and resolve questions and issues in a fast-paced environment.

The role emphasizes clear communication, professional conduct, and reliability. The company offers comprehensive benefits and a strong 401(k) match, with opportunities for growth and a culture that prioritizes customers and colleagues alike.

Qualifications

• Excellent verbal and written communication skills are required.
• Ability to quickly assess information and make decisions.
• Proficient with Microsoft Office programs (Outlook, Word).
• Customer service experience is a plus; punctual and dependable.

Responsibilities

• Manage a high volume of incoming calls from customers and navigate multiple systems to assist with questions and issues.
• Maintain a calm, professional, and conversational demeanor in a fast-paced environment.
• Document interactions and resolve customer concerns efficiently.

Skills

Verbal communication

Written communication

Multi-tasking

Microsoft Office

Customer service

Punctual and reliable

Education

High school diploma or GED

Tools

Outlook

Word

Job description

WIN Waste Innovations is seeking a Customer Care Agent to handle a high volume of customer calls, navigate multiple systems, and resolve questions and issues in a fast-paced environment.

The role emphasizes clear communication, professional conduct, and reliability. The company offers comprehensive benefits and a strong 401(k) match, with opportunities for growth and a culture that prioritizes customers and colleagues alike.