Customer Care & Order Support Specialist

Weber Distribution LLC; Moreno Valley (CA); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Weber Distribution LLC in Moreno Valley seeks a Customer Service Representative to be the first point of contact for external customers. You will promptly process orders, provide courteous service, and respond to inquiries using Weber’s system or the designated computer system.

Responsibilities include processing inbound shipments, updating systems, invoicing accuracy, and coordinating shipping information with customers. Strong communication and MS Office proficiency are essential for success.

Qualifications

• High School diploma or GED required.
• 6 months to 1 year experience and/or training; or equivalent combination of education and experience.
• Ability to multi-task in a fast paced environment and manage priorities.

Responsabilités

• Be the first point of contact with external customers; provide prompt, courteous, and efficient customer service.
• Process all customer orders in accordance to customer specifications.
• Process inbound product shipments; enter products into inventory using the customer’s system or Weber systems.
• Provide invoicing information and shipping/tracking details to customers as required.
• Maintain positive customer relationships by addressing inquiries and complaints regarding invoices, shipments, or inventory counts.

Connaissances

Customer service

Multi-tasking

Communication

Microsoft Office

Formation

High School diploma or GED

Outils

Weber system

Description du poste

Weber Distribution LLC in Moreno Valley seeks a Customer Service Representative to be the first point of contact for external customers. You will promptly process orders, provide courteous service, and respond to inquiries using Weber’s system or the designated computer system.

Responsibilities include processing inbound shipments, updating systems, invoicing accuracy, and coordinating shipping information with customers. Strong communication and MS Office proficiency are essential for success.