Branch-Based Customer Service & Order Support Pro

Service Partners; Garden Grove (CA); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

Flexible Spending Accounts

Job summary

Service Partners in Garden Grove is seeking a customer service representative to serve as the key contact for our branch, handling order support and product information for customers.

You will work closely with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to ensure accurate and timely order fulfillment, while delivering world-class service and friendly communication.

Qualifications

• Minimum of 18 years of age.
• 1–2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Responsibilities

• Serve as the key customer contact for our branch, providing order support and product information.
• Collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support order fulfillment.
• Maintain a positive rapport with customers and deliver world class service.

Skills

Customer service

Communication

Problem solving

Team player

Basic math

Tools

CRM software

Job description

Service Partners in Garden Grove is seeking a customer service representative to serve as the key contact for our branch, handling order support and product information for customers.

You will work closely with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to ensure accurate and timely order fulfillment, while delivering world-class service and friendly communication.