Customer Care & Order Specialist

Mayzo Inc; Suwanee (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

Mayzo Inc is seeking a Customer Care Specialist in Suwanee, Georgia. The role involves serving as the primary point of contact for customers, processing orders, and ensuring excellent service. Candidates with a Bachelor's degree and five years of relevant experience are preferred.

This full-time position offers the opportunity to collaborate across departments, enhance customer relationships, and resolve issues efficiently.

Ideal candidates possess strong communication and organizational skills and are proficient in Microsoft Office.

Qualifications

• Bachelor's degree required.
• Five or more years of customer service experience.
• Experience in manufacturing or distribution preferred.

Responsibilities

• Serve as the primary contact for assigned customer accounts.
• Enter and process customer orders accurately.
• Collaborate with cross-functional teams to ensure customer satisfaction.

Skills

Strong communication skills

Relationship-building

Organizational skills

Problem-solving skills

Proficiency in Microsoft Office

Education

Bachelor's degree

Tools

ERP systems

Job description

Mayzo Inc is seeking a Customer Care Specialist in Suwanee, Georgia. The role involves serving as the primary point of contact for customers, processing orders, and ensuring excellent service. Candidates with a Bachelor's degree and five years of relevant experience are preferred.

This full-time position offers the opportunity to collaborate across departments, enhance customer relationships, and resolve issues efficiently.

Ideal candidates possess strong communication and organizational skills and are proficient in Microsoft Office.