Customer Care Manager - Growth, Bonuses & Benefits

Tyler Ayers - State Farm Agent; Colorado Springs (CO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Monthly Bonus

Annual Profit Sharing

Competitive Salary

Opportunity for Advancement

Health Insurance

Paid Time Off

Training & Development

Life Insurance

Job summary

Tyler Ayers - State Farm Agent seeks a Customer Care Manager to supervise daily service operations in Colorado Springs, CO. You will coordinate internal communications, manage client inquiries, and support billing and policy reviews to ensure a positive customer experience.

Strong communication and organizational skills are essential, with prior customer service or office management experience preferred. Must be able to obtain required state insurance licenses; opportunity for advancement and

Qualifications

• Excellent communication and organizational skills.
• Strong attention to detail with the ability to manage multiple priorities.
• Prior experience in customer service, office management, or administrative support preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Manage customer inquiries and support daily service activities.
• Coordinate team communication to maintain efficient workflows.
• Assist with account updates, billing inquiries, and policy reviews.
• Track service metrics and report progress to the agent.
• Support community engagement and customer outreach initiatives.

Skills

Communication

Organization

Attention to detail

Customer service experience

Job description

Tyler Ayers - State Farm Agent seeks a Customer Care Manager to supervise daily service operations in Colorado Springs, CO. You will coordinate internal communications, manage client inquiries, and support billing and policy reviews to ensure a positive customer experience.

Strong communication and organizational skills are essential, with prior customer service or office management experience preferred. Must be able to obtain required state insurance licenses; opportunity for advancement and