Customer Care Manager — Community Impact Leader (Full-Time)

Jamie Pelzer; Tampa (FL); Vor Ort; USD 60.000 - 100.000; Vollzeit

Benefits dieser Stelle

401(k)

Bonus based on performance

Health insurance

Paid time off

Competitive salary

Training & development

Zusammenfassung

Jamie Pelzer - State Farm Agent in Tampa, FL seeks a Customer Care Manager to oversee daily service operations and ensure a positive customer experience. You will coordinate team communication, manage inquiries, and assist with policy reviews.

Ideal candidate brings strong communication, organizational skills, and prior customer service or office management experience. State insurance licenses needed; position offers growth and community impact.

Qualifikationen

• Excellent communication and organizational skills.
• Strong attention to detail with the ability to manage multiple priorities.
• Prior experience in customer service, office management, or administrative support preferred.
• Must be able to obtain applicable state insurance licenses.

Aufgaben

• Manage customer inquiries and support daily service activities.
• Coordinate team communication to maintain efficient workflows.
• Assist with account updates, billing inquiries, and policy reviews.
• Track service metrics and report progress to the agent.
• Support community engagement and customer outreach initiatives.

Kenntnisse

Communication

Organizational skills

Attention to detail

Customer service experience

Office management

Administrative support

Insurance licenses

Jobbeschreibung

Jamie Pelzer - State Farm Agent in Tampa, FL seeks a Customer Care Manager to oversee daily service operations and ensure a positive customer experience. You will coordinate team communication, manage inquiries, and assist with policy reviews.

Ideal candidate brings strong communication, organizational skills, and prior customer service or office management experience. State insurance licenses needed; position offers growth and community impact.