Customer Care & Home Solutions Specialist

Lowe's; Fairview Heights (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Associate Discount

Tuition assistance

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in the United States. You will greet customers, help them find products, answer questions, and provide friendly service throughout the shopping experience.

The role offers part-time opportunities and paths for growth, with benefits like health insurance, tuition assistance, a company‑matching 401(k), and an associate discount to support flexible schedules and customer focus.

Qualifications

• 6 months' experience using a computer to input, access, modify, or output information.
• 6 months' experience with retail tech such as smartphones and tablets.
• Reading, writing and basic arithmetic (addition/subtraction).
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately.
• Cross-train in other store areas to enhance service.
• Prepare department merchandise per customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Multitasking

Basic arithmetic

Teamwork

Tools

Retail POS systems

Smartphones/Tablets

Job description

Lowe's is seeking a Customer Service Associate in the United States. You will greet customers, help them find products, answer questions, and provide friendly service throughout the shopping experience.

The role offers part-time opportunities and paths for growth, with benefits like health insurance, tuition assistance, a company‑matching 401(k), and an associate discount to support flexible schedules and customer focus.