Customer Care & Growth Specialist (Flexible Schedule)

Katherine Baustert - State Farm Agent; Middleburg (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Katherine Baustert - State Farm Agent in Middleburg, Florida, is seeking a Customer Relations Representative to deliver exceptional customer service and support. This role focuses on managing customer inquiries and maintaining records while coordinating with agency team members.

The ideal candidate should possess strong communication skills, problem-solving abilities, and a preference for customer service experience. The team member will have opportunities for internal growth and advancement.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Strong communication and problem-solving skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Bilingual Spanish

Job description

Katherine Baustert - State Farm Agent in Middleburg, Florida, is seeking a Customer Relations Representative to deliver exceptional customer service and support. This role focuses on managing customer inquiries and maintaining records while coordinating with agency team members.

The ideal candidate should possess strong communication skills, problem-solving abilities, and a preference for customer service experience. The team member will have opportunities for internal growth and advancement.