Customer Care & Growth Associate (Paid Training)

Uniting Holding; Atlanta (GA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

SHIK Innovation Group in Atlanta is seeking a friendly and dependable Customer Service Assistant to support customers, answer questions, provide product and service information, and assist with daily customer engagement activities.

This entry-level opportunity is ideal for someone who enjoys helping people, builds relationships, and develops strong communication and customer service skills through hands-on training and collaboration with a supportive team.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Good organizational and multitasking skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.

Responsibilities

• Provide friendly, professional, and timely customer assistance.
• Communicate product and service information clearly.
• Assist with routine customer questions and requests.
• Support customer follow-ups and relationship-building activities.
• Recommend appropriate products or services based on customer needs.
• Assist with customer outreach and promotional activities.
• Maintain organized records of customer interactions and follow-ups.
• Communicate customer feedback to appropriate team members.
• Help create a welcoming and positive customer experience.
• Collaborate with team members to support daily customer service goals.
• Assist with general customer engagement activities as needed.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused attitude

Problem-solving abilities

Organizational skills

Multitasking

Public interaction

Education

High School Diploma

Job description

SHIK Innovation Group in Atlanta is seeking a friendly and dependable Customer Service Assistant to support customers, answer questions, provide product and service information, and assist with daily customer engagement activities.

This entry-level opportunity is ideal for someone who enjoys helping people, builds relationships, and develops strong communication and customer service skills through hands-on training and collaboration with a supportive team.