Customer Communications Specialist with Paid Training

Uniting Holding; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on communications and customer…

Performance-based growth opportunities

Ongoing mentorship and coaching

Job summary

SHIK Innovation Group is seeking a motivated Communications Agent to support customer communication, promotional outreach, and relationship-building initiatives. This role suits individuals who enjoy interacting with people, communicating information clearly, and representing a company professionally to drive customer and business growth.

The position emphasizes in-person customer interactions, collaboration with a team, and ongoing training to enhance communications and outreach efforts.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, confident, and professional personality.
• Comfortable interacting with customers in person.
• Strong listening and relationship-building abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, customer service, sales, marketing, retail, hospitality, or events is a plus but not required.

Responsibilities

• Engage with customers and prospective customers in a friendly, professional manner.
• Communicate information about products and services clearly and accurately.
• Identify customer needs and provide appropriate information and solutions.
• Support promotional campaigns and customer engagement initiatives.
• Build and maintain positive customer relationships.
• Follow up with prospective customers to support business opportunities.
• Participate in community outreach and promotional events.
• Assist with presentations, promotional materials, and customer engagement activities.
• Maintain accurate records of customer interactions and outreach activities.
• Collaborate with team members to achieve communication and business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Written communication

Professional demeanor

Interpersonal skills

Organizational skills

Education

High school diploma

Job description

SHIK Innovation Group is seeking a motivated Communications Agent to support customer communication, promotional outreach, and relationship-building initiatives. This role suits individuals who enjoy interacting with people, communicating information clearly, and representing a company professionally to drive customer and business growth.

The position emphasizes in-person customer interactions, collaboration with a team, and ongoing training to enhance communications and outreach efforts.