Customer Care & Dispatch Specialist

Woods Comfort Systems; San Marcos (TX); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Medical (75% employer-paid)

Paid Vacation

Paid Holidays

Job summary

The Legacy Realty LLC is hiring a Customer Service Representative in San Marcos, Texas. This role involves handling a multi-line phone system, scheduling appointments, and maintaining customer records. Ideal candidates will demonstrate strong customer service skills and the ability to work in a fast-paced environment.

Offering a competitive pay range of $18.00-$23.00 per hour and additional benefits including medical, dental, and paid time off. A high school diploma and relevant experience are preferred.

Qualifications

• 2+ years of related experience preferred but not required.
• Ability to support on-call dispatching duties as needed.
• Experience handling a multi-line phone system.

Responsibilities

• Handle a multi-line phone system.
• Schedule appointments and coordinate return visits.
• Maintain accurate customer records.

Skills

Strong customer service skills

Problem-solving skills

Multitasking

Organizational skills

Computer proficiency

Dispatching experience

Education

High school diploma or equivalent

Tools

Service Titan

Job description

The Legacy Realty LLC is hiring a Customer Service Representative in San Marcos, Texas. This role involves handling a multi-line phone system, scheduling appointments, and maintaining customer records. Ideal candidates will demonstrate strong customer service skills and the ability to work in a fast-paced environment.

Offering a competitive pay range of $18.00-$23.00 per hour and additional benefits including medical, dental, and paid time off. A high school diploma and relevant experience are preferred.