Remote Customer Support Specialist I

SanMar; United States; Remote; USD 25,237 - 34,440; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision benefits

401k plan with matching

Paid Time Off

Job summary

SanMar is seeking a Customer Service Representative I to provide world-class service to customers. This role involves taking calls, educating customers on products, and troubleshooting issues.

Ideal candidates will have less than a year of experience in customer service, strong communication skills, and the ability to multi-task effectively. The position provides excellent benefits, including medical, dental, vision, and a 401k plan.

You will earn between $18.32 and $25.00 per hour, depending on experience, and can enjoy a flexible shift schedule.

Qualifications

• Less than 1 year of customer service experience.
• Strong organizational and time-management skills.
• Demonstrated ability to work well in a team environment.

Responsibilities

• Take inbound calls while maintaining a high level of professionalism.
• Educate customers on products and services via phone, email, and chat.
• Provide basic troubleshooting for customers.

Skills

Strong verbal and written communication skills

Ability to multi-task and be detail oriented

Basic math and computer skills

Experience with Salesforce and/or ODY

Job description

SanMar is seeking a Customer Service Representative I to provide world-class service to customers. This role involves taking calls, educating customers on products, and troubleshooting issues.

Ideal candidates will have less than a year of experience in customer service, strong communication skills, and the ability to multi-task effectively. The position provides excellent benefits, including medical, dental, vision, and a 401k plan.

You will earn between $18.32 and $25.00 per hour, depending on experience, and can enjoy a flexible shift schedule.