Customer Care & Delivery Support Specialist

Raymour & Flanigan Furniture and Mattresses; City of Syracuse (NY); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health benefits

401k with company match

Profit sharing

Annual breakfast

Inclusive workplace

Job summary

A leading furniture retailer in Syracuse is looking for a Customer Service Representative to enhance the customer shopping experience by assisting with order management and resolving concerns. Successful candidates will possess strong communication skills, a professional demeanor, and the ability to work flexible hours, including nights and weekends. This role offers a comprehensive compensation package with health benefits and a supportive work environment.

Qualifications

• Genuine and professional service to customers.
• Ability to work in fast-paced retail environments.
• No prior experience required but previous customer service experience is a plus.

Responsibilities

• Assist customers with scheduling deliveries and managing payments.
• Resolve customer issues proactively.
• Support sales and operations teams.

Skills

Effective communication

Interpersonal skills

Organizational skills

Excellent listening skills

Multi-tasking

Problem resolution

Flexibility in scheduling

Job description

A leading furniture retailer in Syracuse is looking for a Customer Service Representative to enhance the customer shopping experience by assisting with order management and resolving concerns. Successful candidates will possess strong communication skills, a professional demeanor, and the ability to work flexible hours, including nights and weekends. This role offers a comprehensive compensation package with health benefits and a supportive work environment.