Customer Care Call Center Specialist

Marvin; Warroad (MN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

$300 annual wellbeing account

Better Living Day

Annual profit sharing

Giving at Marvin

Brighter Days Fund

Job summary

Marvin is seeking a Call Center Operator in Minnesota to professionally handle customer calls, answer inquiries, and direct them to the appropriate department. You will maintain logs, review website contacts, and support multiple functions to ensure an outstanding Marvin experience.

This role emphasizes clear communication, cheerful service, and multi-tasking in a busy office setting, with a Monday–Friday schedule and a family-oriented, equal-opportunity environment.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task in an office setting.
• Ability to clearly communicate with customers in a cheerful and optimistic manner.
• Clerical and computer skills.

Responsibilities

• Answer, identify and redirect calls from the support services call center.
• Provide clerical support to department supervisors.
• Maintain phone logs and call center data base.
• Review and forward website contacts from customers.
• Miscellaneous duties to ensure a premier Marvin experience with every customer contact.
• Warranty registration.
• Provide backup support in other functional areas.
• Schedule: Monday - Friday.

Job description

Marvin is seeking a Call Center Operator in Minnesota to professionally handle customer calls, answer inquiries, and direct them to the appropriate department. You will maintain logs, review website contacts, and support multiple functions to ensure an outstanding Marvin experience.

This role emphasizes clear communication, cheerful service, and multi-tasking in a busy office setting, with a Monday–Friday schedule and a family-oriented, equal-opportunity environment.