Customer Care & Billing Specialist

PrideStaff, Inc.; United States; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical plan

Dental and vision plan

Short-term disability

401(k) retirement plan

Holiday pay

Wellness benefits

Job summary

PrideStaff, Inc. is seeking a Customer Service Representative / Billing Clerk in Moraine, Ohio. The role is full-time with an 8:00-4:30 schedule and a pay rate of $21.00 per hour.

At least 1–2 years of office experience and a high school diploma are preferred. You will handle calls, orders, invoices, quotes, and payments, while supporting walk-in customers and warehouse operations. The ideal candidate will have strong math and communication skills, be proficient in Word, Excel, and Outlook, and

Qualifications

• High school diploma or equivalent.
• 1-2 years of similar office experience.
• Strong math skills and ability to calculate costs.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Word, Excel, and Outlook.

Responsibilities

• Answering incoming calls and assisting customers with inquiries.
• Entering orders accurately into their system.
• Editing work orders for invoicing.
• Providing quotes for products and pricing.
• Processing payments using the credit card processing system.
• Collaborating with salesmen on short-term projects.
• Retrieving products from the warehouse for walk-in customers.
• Recording service technician notes in customer master files.

Skills

Strong communication

Math skills

Team player

Attention to detail

Education

High school diploma

Tools

MS Word

MS Excel

Outlook

Job description

PrideStaff, Inc. is seeking a Customer Service Representative / Billing Clerk in Moraine, Ohio. The role is full-time with an 8:00-4:30 schedule and a pay rate of $21.00 per hour.

At least 1–2 years of office experience and a high school diploma are preferred. You will handle calls, orders, invoices, quotes, and payments, while supporting walk-in customers and warehouse operations. The ideal candidate will have strong math and communication skills, be proficient in Word, Excel, and Outlook, and