Customer Service Rep

PrideStaff, Inc.; United States; In loco; USD 24.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical plan

Dental and vision plan

Short-term disability

401(k) retirement plan

Holiday pay

Wellness benefits

Descrizione del lavoro

PrideStaff, Inc. is seeking a Customer Service Representative / Billing Clerk in Moraine, Ohio. The role is full-time with an 8:00-4:30 schedule and a pay rate of $21.00 per hour.

At least 1–2 years of office experience and a high school diploma are preferred. You will handle calls, orders, invoices, quotes, and payments, while supporting walk-in customers and warehouse operations. The ideal candidate will have strong math and communication skills, be proficient in Word, Excel, and Outlook, and

Competenze

• High school diploma or equivalent.
• 1-2 years of similar office experience.
• Strong math skills and ability to calculate costs.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Word, Excel, and Outlook.

Mansioni

• Answering incoming calls and assisting customers with inquiries.
• Entering orders accurately into their system.
• Editing work orders for invoicing.
• Providing quotes for products and pricing.
• Processing payments using the credit card processing system.
• Collaborating with salesmen on short-term projects.
• Retrieving products from the warehouse for walk-in customers.
• Recording service technician notes in customer master files.

Conoscenze

Strong communication

Math skills

Team player

Attention to detail

Formazione

High school diploma

Strumenti

MS Word

MS Excel

Outlook

Descrizione del lavoro

Customer Service / Billing Clerk

Shift/Hours: Monday - Friday, 8:00-4:30 PM
Pay Rate: $21.00 /hr
Location: Moraine, Ohio 45439
Experience: Entry level, 1-2 years

Join Our Client's Team as a Customer Service Representative / Billing Clerk!
Are you a customer service enthusiast looking for an exciting opportunity in Dayton, OH? Our client, a reputable company in the area, is currently seeking a dedicated individual to join their team as a full-time Customer Service Representative. As a key member of their team, you will play a crucial role in providing exceptional service to their customers.

Customer Service / Billing ClerkResponsibilities: Answering incoming calls and assisting customers with inquiries Entering orders accurately into their system Editing work orders for invoicing Becoming knowledgeable about their products and services Providing quotes for products and pricing Assisting walk-in customers and retrieving products from the warehouse Processing payments using their credit card processing system Corresponding with customers regarding delivery dates Recording service technician notes in customer master files Handling customer service issues, including product inquiries, billing concerns, and general customer inquiries Collaborating with assigned salesmen on short-term projects

Customer Service / Billing Clerk Requirements: High school diploma or equivalent 1-2 years of similar office experience Ability to work well in a team environment Excellent verbal and written communication skills Strong math skills, including the ability to calculate square inches and product costs Proficient in using computer software such as Microsoft Word, Excel, and Outlook

Customer Service / Billing Clerk Additional Information: This position requires good computer skills and the ability to use the internet and email efficiently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Customer Service / Billing Clerk Benefits : Medical, Rx, and Wellness Benefits Dental and Vision Plan Options Short-term Disability 401(k) Retirement Plan Holiday Pay

Compensation / Pay Rate (Up to): $21.00 - $21.00 Per Hour