Customer Care & Admin Support Specialist

Simera; San Francisco (CA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Remote work option

Flexible schedule

Job summary

Simera is seeking a highly organized Customer Service & Admin Assistant to deliver excellent customer support while assisting with daily administrative tasks. You will handle inquiries across channels, maintain records, manage calendars, and support internal teams to ensure a professional customer experience.

The role emphasizes strong communication, attention to detail, and proactive problem solving. Remote-friendly and suitable for a distributed team working with customers and colleagues

Qualifications

• Experience in customer service or administrative support roles.

Responsibilities

• Respond to customer inquiries via email, phone, chat, and other channels.

Skills

Excellent communication

Customer service

Attention to detail

Organization & time management

Active listening

Multitasking

Follow-up

Professional demeanor

Independent work

Team collaboration

Tools

Google Workspace

Microsoft Office

CRM systems

Spreadsheets

Calendars

Job description

Simera is seeking a highly organized Customer Service & Admin Assistant to deliver excellent customer support while assisting with daily administrative tasks. You will handle inquiries across channels, maintain records, manage calendars, and support internal teams to ensure a professional customer experience.

The role emphasizes strong communication, attention to detail, and proactive problem solving. Remote-friendly and suitable for a distributed team working with customers and colleagues