Customer Care & Admin Support Specialist

Mr. Appliance LLC; Fenton (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

An appliance service company is seeking a Customer Service Representative in Fenton, MO. The role requires handling service requests, dispatching technicians, and managing customer complaints professionally. Ideal candidates will have a minimum of three years of administration experience, strong communication skills, and knowledge of QuickBooks. Competitive compensation ranges from $35,000 to $45,000 with flexible working hours. Apply today to join the team and help improve customer satisfaction!

Qualifications

• Minimum three years admin experience required.
• Strong written and verbal communication skills are essential.
• Detail-oriented with strong data entry skills.

Responsibilities

• Dispatch Service technicians utilizing routing and scheduling software.
• Receive incoming calls in a professional and courteous manner.
• Perform marketing and sales functions to sell additional work.

Skills

Strong written and verbal communication skills

Detail-oriented with strong data entry skills

Team player

Ability to work independently

Extensive knowledge of QuickBooks

Tools

Smartware

QuickBooks

Job description

An appliance service company is seeking a Customer Service Representative in Fenton, MO. The role requires handling service requests, dispatching technicians, and managing customer complaints professionally. Ideal candidates will have a minimum of three years of administration experience, strong communication skills, and knowledge of QuickBooks. Competitive compensation ranges from $35,000 to $45,000 with flexible working hours. Apply today to join the team and help improve customer satisfaction!