Customer Care & Admin Specialist — Hawaii

Express Employment Professionals - Cincinnati East; Aiea (HI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Holiday Pay

Medical Benefits

401(k)

Safety Incentives

Referral Bonuses

Training and Development Opportunities

Weekly Paychecks

Job summary

Express Employment Professionals is seeking a Customer Service Representative in Aiea, Hawaii for a full-time role. The candidate will be the primary point of contact for customers, support daily office operations, and ensure accurate handling of data and paperwork.

Ideal applicants have 1–2 years of customer service, strong communication skills, and experience with Word/Excel; ERP familiarity is a plus. The position offers weekly pay and benefits including medical coverage and a 401(k).

Qualifications

• 1-2 years of recent customer service experience.
• Proficiency with Microsoft Word and Excel.
• Experience with ERP or customer management systems is a plus.

Responsibilities

• Answer incoming customer calls and provide exceptional service.
• Maintain and update customer account information and databases.
• Research customer accounts and resolve billing or service discrepancies.
• Communicate with drivers and internal teams regarding routes and schedules.
• Create customer orders and process related paperwork.
• Perform accurate data entry and maintain detailed records.
• Assist with administrative projects and departmental support as needed.
• Respond to customer inquiries in a timely and professional manner.

Skills

Communication

MS Word/Excel

Multitasking

Attention to detail

Team player

Tools

ERP systems

Job description

Express Employment Professionals is seeking a Customer Service Representative in Aiea, Hawaii for a full-time role. The candidate will be the primary point of contact for customers, support daily office operations, and ensure accurate handling of data and paperwork.

Ideal applicants have 1–2 years of customer service, strong communication skills, and experience with Word/Excel; ERP familiarity is a plus. The position offers weekly pay and benefits including medical coverage and a 401(k).