Customer Billing Specialist/Receptionist

Loop Linen Service Inc.; Westwego (LA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Comprehensive Health, Dental, Vision

401(k) retirement savings plan

Paid time off

Life insurance

Short-term disability options

Training and development

Job summary

Loop Linen Service, Inc. seeks a professional Customer Billing Specialist/Receptionist to join our Administrative Team. In this dual role you will present the professional face of our front office and manage critical billing operations.

You will prepare and reconcile daily payments, generate customer invoices, use accounting software, and support financial reporting while maintaining accurate records in a fast-paced environment in Westwego, LA.

Qualifications

• High School Diploma or GED required; accounting coursework or degree preferred.
• 4–6 years hands-on accounting experience.
• Basic computer skills and word processing (Excel, Word).
• Ability to sort, check, count, and verify numbers and multi-task efficiently.

Responsibilities

• Welcomes onsite visitors and manages front-desk arrivals with professionalism.
• Prepare and reconcile daily mail-in payments and deposits with supporting spreadsheets.
• Process route activity, including daily route settlement and balancing.
• Generate and distribute customer invoices in a timely manner.

Skills

Attention to detail

Communication skills

Time management

Independent work

Multi-tasking

Education

High School Diploma or GED

Accounting coursework or degree

Tools

Excel

Word

10-key calculator

Accounting software

Job description

Loop Linen Service, Inc. is a premier provider of comprehensive textile and linen management solutions, serving the hospitality, healthcare, and manufacturing sectors for over 95 years. As an established, family-owned regional leader, the company specializes in delivering high-quality, environmentally sustainable products and services tailored to a diverse client base. Driven by a commitment to operational excellence and customer satisfaction, Loop Linen focuses on cultivating enduring, long-term business relationships. Our legacy of stability, sustainability, and service reliability makes Loop Linen Service an exceptional organization for professionals seeking a dependable and growth-oriented career.

Overview

Loop Linen Service, Inc. is seeking a professional, detail-oriented Customer Billing Specialist/Receptionist to join our dedicated Administrative Team. This dual-function role serves as both the professional face of our front office and a critical component of our financial operations.

Responsibilities

• Maintained high standards of professionalism while welcoming onsite visitors and managing front-desk arrivals.
• Prepare and reconcile daily mail-in payments, including deposit documentation and supporting spreadsheets.
• Prepare and reconcile driver deposits, ensuring accuracy and proper documentation.
• Process route activity, including daily route settlement and balancing.
• Generate and distribute accurate customer invoices in a timely manner.
• Investigate and resolve discrepancies related to payments, invoices, or route settlements.
• Answer incoming calls, respond to customer inquiries, and take customer orders as needed.
• Utilize accounting software systems to perform billing, reporting, and reconciliation tasks.
• Develop and maintain automated spreadsheets to track financial data and improve efficiency.
• Organize and maintain accurate, up-to-date financial records and retention files in compliance with company policy.
• Assist with financial reporting and analysis as requested by management.
• Operate standard office equipment, including computers, copiers, scanners, and calculators.
• Maintain a clean, organized, and professional work environment.
• Perform additional administrative or accounting duties as assigned.

Requirements

• High School Diploma or GED equivalent required, college level accounting classes or Accounting Degree preferred
• 4-6 years hands-on accounting experience
• Basic computer skills and word processing (Excel, Word)
• Good mathematical background
• Some experience with spreadsheets and automated accounting systems
• Ability to sort, check, count, and verify numbers
• Ability to multi-task, prioritize and work efficiently
• Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof-reading skills and follow-up effectively with all staffing levels and clients/customers
• Ability to work independently, self-starter, energetic
• Ability to demonstrate good common sense and sound judgment
• Flexibility to adapt to all situations and work varied hours
• Ability to use 10-key calculator for a variety of accounting functions
• Ability to perform at high levels in a fast-paced ever-changing work environment
• Ability to anticipate work needs and follow through with minimum direction
• Perform other duties as assigned or required

Benefits

• Comprehensive Health, Dental, and Vision insurance plans
• 401(k) retirement savings plan
• Paid time off
• Life insurance and short-term disability options
• Training and development