Billing Administrative Assistant

Atlantic Detroit Diesel Allison

Lodi (NJ)

On-site

USD 40,000 - 48,000

Full time

14 days+

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Benefits offered by this job

401(k) plan

Tuition reimbursement

Holidays

Vacation

Employee assistance

Medical coverage

Dental coverage

Vision coverage

FSAs

Life insurance

Supplemental life

Travel insurance

Short-term disability

Long-term disability

Flexible schedules

Sick time

Uniforms provided

Safety shoe allowance

Safety glasses allowance

Job summary

Atlantic Detroit Diesel Allison in Lodi, NJ seeks an administrative billing professional to ensure accurate, timely submission of customer invoices. You will collect and organize documents, obtain purchase orders, upload invoices, and monitor aging accounts while maintaining strong customer relationships to support cash flow objectives.

Responsibilities include submitting invoices through portals, tracking status, resolving discrepancies, and coordinating with Service, Parts, Operations, and

Qualifications

High School Diploma or GED required; Associate degree or some college preferred.
Two to five years of administrative, billing, accounts receivable, collections, or customer service experience.
Experience with customer billing portals and electronic invoice submission systems preferred.
Experience in industrial, service, construction, transportation, or equipment service environments preferred.

Responsibilities

Review customer invoices to ensure all required information and supporting documentation is complete prior to submission.
Obtain purchase orders, service reports, delivery receipts, timesheets, and other supporting documents required for customer billing.
Submit invoices and supporting documentation through customer portals, email, or other customer-required systems.
Track invoice status and follow up with customers to confirm receipt and processing.
Contact customers regarding past due invoices and obtain payment status updates.
Research and resolve billing discrepancies, missing documentation, and invoice rejection issues.
Maintain accurate records of customer communications, invoice submissions, payment commitments, and collection activities.
Monitor aging reports and identify invoices requiring follow-up.
Coordinate with Service, Parts, Operations, and Accounting teams to gather information needed for invoice processing and payment collection.
Assist customers with invoice-related questions and requests for additional billing support documentation.
Prepare routine reports regarding outstanding receivables, collection activity, and invoice status.
Maintain customer files and records in company systems while ensuring data accuracy.
Support departmental administrative activities, including correspondence, document preparation, filing, and report generation.
Provide additional administrative and accounts receivable support as assigned.

Skills

Attention to detail

Verbal & written communication

Relationship building

Organizational skills

Time management

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office (Outlook, Excel, Word, Teams)

ERP systems (Oracle)

Customer portals / invoicing systems

Job description

Overview

Provide administrative support to the Lodi branch’s Service business by ensuring customer invoices are submitted accurately and timely. Responsible for collecting and organizing supporting documentation, obtaining purchase orders and required backup, uploading invoices through customer portals, monitoring aging accounts, and communicating with customers regarding payment status. This position plays a key role in maintaining positive customer relationships while supporting company cash flow objectives.

Pay Range: $29.00 - 35.00/hour

Responsibilities

Review customer invoices to ensure all required information and supporting documentation is complete prior to submission.
Obtain purchase orders, service reports, delivery receipts, timesheets, and other supporting documents required for customer billing.
Submit invoices and supporting documentation through customer portals, email, or other customer-required systems.
Track invoice status and follow up with customers to confirm receipt and processing.
Contact customers regarding past due invoices and obtain payment status updates.
Research and resolve billing discrepancies, missing documentation, and invoice rejection issues.
Maintain accurate records of customer communications, invoice submissions, payment commitments, and collection activities.
Monitor aging reports and identify invoices requiring follow-up.
Coordinate with Service, Parts, Operations, and Accounting teams to gather information needed for invoice processing and payment collection.
Assist customers with invoice-related questions and requests for additional billing support documentation.
Prepare routine reports regarding outstanding receivables, collection activity, and invoice status.
Maintain customer files and records in company systems while ensuring data accuracy.
Support departmental administrative activities, including correspondence, document preparation, filing, and report generation.
Provide additional administrative and accounts receivable support as assigned.

Qualifications

High School Diploma or GED required; Associate degree or some college preferred.
Two to five years of administrative, billing, accounts receivable, collections, or customer service experience.
Experience working with customer billing portals and electronic invoice submission systems preferred.
Experience in industrial, service, construction, transportation, or equipment service environments preferred.

Knowledge, Skills & Abilities

Strong attention to detail and commitment to accuracy.
Excellent verbal and written communication skills.
Ability to build professional relationships with customers and internal stakeholders.
Strong organizational and time management skills.
Ability to manage multiple priorities and follow through on open issues.
Problem-solving and analytical skills to research invoice and payment discrepancies.
Ability to work independently while maintaining a high level of accountability.
Customer-focused approach with professional collections and follow-up skills.

Computer Skills

Proficient in Microsoft Office applications, including Outlook, Excel, Word, and Teams.
Experience with ERP systems such as Oracle, or similar business systems preferred.
Experience using customer portals, document management systems, and accounts receivable software preferred.

Competitive pay, a flexible work environment, and a well-built benefits program can be the foundation of your financial plan. From health insurance and retirement to paid time off, our wide range of benefits help you enjoy a balanced lifestyle and a promising future. We provide: