Customer Billing Specialist/Receptionist

Loop Linen Service; Westwego (LA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Comprehensive Health, Dental, and VIs​

401(k) retirement savings plan

Paid time off

Life insurance and short-term-disabil​

Training and development

Job summary

Loop Linen Service, Inc. is seeking a professional Customer Billing Specialist/Receptionist to join our Administrative Team in a dual front-desk and accounting role. You will handle daily billing, route settlements, prepare deposits, and manage invoices with accuracy.

Ideal candidates have 4–6 years of accounting experience, strong Excel/Word skills, and the ability to multi-task in a fast-paced environment. Join a family-owned leader delivering reliable service and growth opportunities.

Qualifications

• High School Diploma or GED required; college level accounting classes preferred.
• 4-6 years hands-on accounting experience.
• Strong Excel and Word skills; comfortable with spreadsheets.
• Ability to multi-task, prioritize and work efficiently.
• Excellent written and verbal communication and attention to detail.

Responsibilities

• Greet onsite visitors and manage front desk in a professional manner.
• Prepare and reconcile daily mail-in payments and deposits with documentation.
• Prepare and reconcile driver deposits with accurate records.
• Process route activity and balance daily route settlements.
• Generate and distribute accurate customer invoices promptly.
• Investigate and resolve discrepancies in payments or invoices.
• Answer calls, respond to inquiries, and take customer orders as needed.
• Utilize accounting software for billing, reporting, and reconciliation.
• Develop and maintain automated spreadsheets to track financial data.
• Organize financial records and retention files in compliance with policy.
• Assist management with financial reporting and analysis.
• Operate standard office equipment; maintain a clean work area.
• Perform additional administrative or accounting duties as assigned.

Skills

Excel

Word

Attention to detail

Multi-tasking

Education

High School Diploma

Accounting coursework

Tools

Accounting software

Job description

Loop Linen Service, Inc. is a premier provider of comprehensive textile and linen management solutions, serving the hospitality, healthcare, and manufacturing sectors for over 95 years. As an established, family-owned regional leader, the company specializes in delivering high-quality, environmentally sustainable products and services tailored to a diverse client base. Driven by a commitment to operational excellence and customer satisfaction, Loop Linen focuses on cultivating enduring, long-term business relationships. Our legacy of stability, sustainability, and service reliability makes Loop Linen Service an exceptional organization for professionals seeking a dependable and growth-oriented career.

Overview:

Loop Linen Service, Inc. is seeking a professional, detail-oriented Customer Billing Specialist/Receptionist to join our dedicated Administrative Team. This dual-function role serves as both the professional face of our front office and a critical component of our financial operations.

Responsibilities include but not limited to:

• Maintained high standards of professionalism while welcoming onsite visitors and managing front-desk arrivals.
• Prepare and reconcile daily mail-in payments, including deposit documentation and supporting spreadsheets.
• Prepare and reconcile driver deposits, ensuring accuracy and proper documentation.
• Process route activity, including daily route settlement and balancing.
• Generate and distribute accurate customer invoices in a timely manner.
• Investigate and resolve discrepancies related to payments, invoices, or route settlements.
• Answer incoming calls, respond to customer inquiries, and take customer orders as needed.
• Utilize accounting software systems to perform billing, reporting, and reconciliation tasks.
• Develop and maintain automated spreadsheets to track financial data and improve efficiency.
• Organize and maintain accurate, up-to-date financial records and retention files in compliance with company policy.
• Assist with financial reporting and analysis as requested by management.
• Operate standard office equipment, including computers, copiers, scanners, and calculators.
• Maintain a clean, organized, and professional work environment.
• Perform additional administrative or accounting duties as assigned.

Requirements:

• High School Diploma or GED equivalent required, college level accounting classes or Accounting Degree preferred
• 4-6 years hands-on accounting experience
• Basic computer skills and word processing (Excel, Word)
• Good mathematical background
• Some experience with spreadsheets and automated accounting systems
• Ability to sort, check, count, and verify numbers
• Ability to multi-task, prioritize and work efficiently
• Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof-reading skills and follow-up effectively with all staffing levels and clients/customers
• Ability to work independently, self-starter, energetic
• Ability to demonstrate good common sense and sound judgment
• Flexibility to adapt to all situations and work varied hours
• Ability to use 10-key calculator for a variety of accounting functions
• Ability to perform at high levels in a fast-paced ever-changing work environment
• Ability to anticipate work needs and follow through with minimum direction
• Perform other duties as assigned or required

Benefits:

• Comprehensive Health, Dental, and Vision insurance plans
• 401(k) retirement savings plan
• Paid time off
• Life insurance and short-term disability options
• Training and development