Customer Banking Associate I — Teller & New Accounts

First Citizens Community Bank; Sayre (Bradford County); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401k w/ company match

Paid time off; paid holidays

Group and voluntary life insurance and

Job summary

First Citizens Community Bank is seeking a Universal Associate (Teller/New Accounts). You will handle teller duties, open deposit accounts, and promote bank services, while providing friendly customer service in a fast-paced environment.

This role supports a strong sales culture, processes transactions accurately, maintains drawer integrity, and adheres to banking regulations. Weekend shifts and full-time hours are typical in this role across our branch network.

Qualifications

• One year customer service and cash handling experience (preferred).
• High school diploma or equivalent educational experience (preferred).
• Ability to use Microsoft Office Suite and related program software.

Responsibilities

• Provide timely and courteous customer service.
• Process customer transactions in a professional, accurate, and efficient manner.
• Exemplify FCCB's standard of delivering exceptional customer service every time.
• Assess customer's financial needs and suggest bank services and products.
• Actively participate in and promote the bank’s sales culture and referral programs.
• Maintain daily transactions and balances, research outages, and balance the drawer accurately.
• Follow proper procedures and complete tasks in compliance with banking regulations.
• Identify customer needs and develop solutions to exceed goals and expectations.
• Constructively interact with co-workers.

Skills

Customer service

Cash handling

Microsoft Office

Banking software

Teamwork

Education

High school diploma

Tools

Banking software

POS terminals

Job description

First Citizens Community Bank is seeking a Universal Associate (Teller/New Accounts). You will handle teller duties, open deposit accounts, and promote bank services, while providing friendly customer service in a fast-paced environment.

This role supports a strong sales culture, processes transactions accurately, maintains drawer integrity, and adheres to banking regulations. Weekend shifts and full-time hours are typical in this role across our branch network.