Customer Experience Teller: Elevate Financial Wellbeing

PNC Financial Services Group, Inc.; McCordsville (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

PNC Financial Services Group, Inc. in McCordsville, IN seeks a customer-focused professional to deliver a high-quality banking experience and educate customers on financial options.

You will identify opportunities through meaningful conversations, refer to branch staff when needed, and help customers manage transactions using available technology. Strong service orientation and adherence to policies are required.

Qualifications

• Experience in customer service and banking products.
• Ability to identify opportunities and educate customers on alternatives.
• Comfort using technology to assist customers and referrals to branch staff.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing.
• Processes varied customer interactions and educates on options.
• Identifies banking opportunities and makes referrals to branch staff.
• Ensures operations are performed accurately and in compliance with policies.

Skills

Customer Service

Sales Skills

Communication

Problem Solving

Education

No Degree

Job description

PNC Financial Services Group, Inc. in McCordsville, IN seeks a customer-focused professional to deliver a high-quality banking experience and educate customers on financial options.

You will identify opportunities through meaningful conversations, refer to branch staff when needed, and help customers manage transactions using available technology. Strong service orientation and adherence to policies are required.