Customer Banking Advisor — Digital Banking & Relationship Builder

Bank of Hope; Los Angeles (CA); Vor Ort; USD 30.000 - 34.000; Vollzeit

Benefits dieser Stelle

Bonus

Benefits

Zusammenfassung

Bank of Hope in Los Angeles is seeking a full-time Customer Service & Sales professional to assist customers, process transactions, and promote banking products. You will build relationships by understanding needs and guiding customers to suitable accounts and loans.

You will also educate customers on digital banking options, support account openings, and collaborate with team members to meet branch goals while ensuring compliance and accuracy in all tasks.

Qualifikationen

• High School Diploma required.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to handle multiple tasks.
• Ability to build and maintain customer relationships.
• Korean language preferred.

Aufgaben

• Provide a welcoming and professional experience for all customers, assisting with inquiries and resolving issues promptly.
• Build relationships by understanding customer needs and recommending appropriate banking products and services.
• Promote bank products and services to achieve individual and branch sales goals, including accounts, loans, and other financial solutions.
• Educate customers on digital banking options and self-service tools to enhance their banking experience.
• Maintain knowledge of bank products, services, and promotions to provide accurate and helpful information.

Kenntnisse

Customer service

Sales

Communication skills

Relationship building

Time management

Korean language

Ausbildung

High School Diploma

Jobbeschreibung

Bank of Hope in Los Angeles is seeking a full-time Customer Service & Sales professional to assist customers, process transactions, and promote banking products. You will build relationships by understanding needs and guiding customers to suitable accounts and loans.

You will also educate customers on digital banking options, support account openings, and collaborate with team members to meet branch goals while ensuring compliance and accuracy in all tasks.