Customer Banking Advisor

Seacoast Bank Careers; The Villages (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Seacoast Bank is seeking a customer-focused Teller/Customer Service Representative to handle a wide range of transactions including check cashing, deposits, and withdrawals, while delivering an exceptional customer experience.

The role emphasizes cash balancing, product knowledge, and proactive sales referrals, with bilingual English/Spanish preferred and flexibility including weekends.

Qualifications

• High School diploma or equivalent.
• Minimum of 6 months cash handling experience.
• Minimum of 6 months previous experience in retail sales and/or financial services experience preferred.
• Bilingual (English/Spanish) skills preferred.
• Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours.
• Demonstrate excellent communication (written and verbal) and interpersonal skills.
• Able to work independently and exercise a high degree of initiative.
• PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.

Responsibilities

• Process checks, cash and the sale of negotiable instrument transactions adhering to the bank's current policies and procedures.
• Balance cash drawer daily and monitor own work for accuracy.
• Provide product and service information and deliver an exceptional customer experience.
• Proactively identify and refer sales opportunities to support goals while maintaining trust and professionalism.
• Adhere to Seacoast Bank's Code of Conduct and follow AML/BSA policies.

Skills

Customer service

Communication

Cash handling

Retail sales

Bilingual English/Spanish

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Seacoast Bank is seeking a customer-focused Teller/Customer Service Representative to handle a wide range of transactions including check cashing, deposits, and withdrawals, while delivering an exceptional customer experience.

The role emphasizes cash balancing, product knowledge, and proactive sales referrals, with bilingual English/Spanish preferred and flexibility including weekends.