Customer Experience Banking Specialist

Seacoast Bank; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Seacoast Bank is seeking a diligent Teller to handle cash transactions, deposits, withdrawals and check processing while balancing the cash drawer daily. You will provide product information and deliver an exceptional customer experience.

The role emphasizes building relationships, identifying referral opportunities, and maintaining compliance with AML/BSA and bank procedures. A high school diploma and 6 months of cash handling are required.

Qualifications

• 6+ months cash handling experience required.
• 6+ months retail sales or financial services experience preferred.
• Bilingual (English/Spanish) skills preferred.
• Flexible schedule including weekends and some non-bank hours.
• Excellent written and verbal communication; able to work independently.
• Proficient with desktop, laptop, tablet and smartphone devices.

Responsibilities

• Process checks, cash and negotiable instrument transactions in accordance with bank policies.
• Balance cash drawer daily and ensure accuracy.
• Provide product and service information and deliver exceptional customer experience.
• Identify and refer sales opportunities to support goals; build relationships with customers.
• Comply with AML/BSA, audit and security requirements; assist with remediation as needed.
• Respond promptly to customer needs and resolve concerns professionally.

Skills

Cash handling

Customer service

Bilingual (English/Spanish)

Retail sales

Effective communication

Education

High School diploma or equivalent

Tools

Microsoft Office

POS systems

Job description

Seacoast Bank is seeking a diligent Teller to handle cash transactions, deposits, withdrawals and check processing while balancing the cash drawer daily. You will provide product information and deliver an exceptional customer experience.

The role emphasizes building relationships, identifying referral opportunities, and maintaining compliance with AML/BSA and bank procedures. A high school diploma and 6 months of cash handling are required.