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DRIVE CUSTOMER GROWTH FROM STRATEGY TO EXECUTION
Customer Acquisition Manager | Starting at $70,000 - $80,000 annually
WHERE INNOVATION MEETS RELIABILITY
HEXA Containment is revolutionizing how businesses access critical environmental protection products. By combining cutting-edge manufacturing excellence with an innovative distribution model and state-of-the-art digital tools, we've created a seamless experience for our customers nationwide.
As the Customer Acquisition Manager, you are the strategic architect behind our initial customer engagement and the primary driver of new customer growth. You will lead a dedicated team responsible for guiding prospects from initial discovery through their first successful purchase, ensuring a cohesive and compelling journey. You understand that optimized acquisition funnels and a strong first impression are paramount to our continued success and market expansion.
WHAT SETS US APART
Our promise is simple yet powerful: We're fast, easy, and always available. This commitment drives everything we do:
- Fast: Our streamlined manufacturing and distribution network ensures quick delivery when our customers need it most.
- Easy: User-friendly digital platforms and knowledgeable sales teams make finding the right solution effortless.
- Always Available: 24/7 digital access and responsive customer service mean we're there whenever our customers need us.
IS THIS YOU?
- You are an innovative leader who thrives on building and optimizing processes.
- You possess a keen understanding of the customer journey and how to influence it positively.
- You are passionate about brand integrity and creating impactful marketing materials.
- You excel at analyzing data to drive strategic decisions and improve performance.
- You are a collaborative manager who empowers your team to achieve ambitious goals.
WHAT YOU'LL DO
As the Customer Acquisition Manager, you will lead our efforts to strategically attract and convert new customers, while shaping our brand identity:
- Team Leadership & Development : Directly manage a team responsible for:
- Conducting discovery calls to understand customer needs
- Delivering compelling demonstrations of value to customers
- Management of accounts leading to their first purchase
- Performing “First Purchase Follow-Ups” to ensure satisfaction
- Seamlessly handing the customer off to their dedicated account owner
- Create Acquisition Funnels: Design, build, and continuously optimize multi-channel acquisition funnels that seamlessly guide prospects from initial interest to first purchase, leveraging digital and human touchpoints.
- Acquisition Throughput: Analyze and improve the efficiency and speed of our customer acquisition process, identifying bottlenecks and implementing solutions to maximize throughput and reduce time-to-conversion.
- Brand Look / Feel: Maintain and evolve HEXA's brand guidelines, ensuring a consistent, compelling, and professional look and feel across all customer-facing materials and initial interactions.
- Marketing Collateral: Lead the development, production, and distribution of high-impact marketing collateral (e.g., presentations, brochures, digital content, sales enablement tools) that effectively communicates our value proposition and supports the sales team.
QUALIFICATIONS
- Proven experience (3+ years) in a leadership or senior role focused on customer acquisition, marketing, or sales operations, ideally in a B2B environment.
- Demonstrated success in designing, implementing, and optimizing customer acquisition funnels.
- Strong understanding of brand management principles and the creation of effective marketing collateral.
- Exceptional analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent leadership, communication, and interpersonal skills with a passion for team development.
- Ability to manage multiple priorities in a fast-paced, dynamic environment.
- A problem-solving mindset that finds solutions, not just answers.
- Bachelor's degree in Marketing, Business, or a related field (Master's degree preferred).
- Experience with CRM and marketing automation platforms.
JOIN OUR TEAM
At HEXA, you'll be part of a dynamic organization that values innovation, customer service excellence, and professional growth. We offer exciting career paths that allow you to make an immediate impact.
THE HEXA ADVANTAGE
- Growth Potential: Clear path to advancement for top performers.
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401(k) plan with company match
- Work-Life Balance: PTO package that lets you recharge.
- Continuous Learning: Professional development and training opportunities.
- Dynamic Environment: Modern office setting with occasional involvement in trade shows and customer events.
DISCOVER HOW YOUR CAREER CAN UNLOCK MORE POSSIBILITIES
Ready to lead the charge in how HEXA acquires and delights its customers from the very first interaction? Join a team where your strategic vision, leadership, and marketing prowess directly impact our customers’ success and your growth.
Apply now and start winning with HEXA!
This job description is intended to describe the general nature, complexity, and level of work performed by employees assigned to this position. It does not prescribe or restrict the work that may be assigned and is subject to change at the company's discretion.
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Marketing, Public Relations, and AdvertisingIndustries
Manufacturing and Equipment Rental Services
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Medical insurance
Vision insurance
401(k)
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